I Can't Use Discord Please Help Me- URGENT (ID: Kash#5176) (Phone recently used on another account)
Hello everybody I was talking to a friend on discord and I believe she got hacked and then all of a sudden when I went to go remove my phone number from my settings it said I need to verify something, and the code would be sent to my phone but each time I do it its like a loop and makes me verify again. Or it will say that the phone number is being used on a different account. Please help me.
I don't think I am hacked tho because I can see how many notifications I have from the verification page.
I sent a message to discord support earlier today.
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Somebody responded and said the following:
"
Thank you for the screenshot.
I just checked with my team, and upon review of your account, it appears that our detection system has triggered successfully and we will not be removing the phone verification requirement on your account. You'll be required to register a phone number to your Discord account in order to continue the use of it.
It's possible that our system detected that you were using a VPN or proxy that was shared with other bad actors, which is why our system flagged your account. However, for privacy reasons, we're not able to share the specifics of the inner workings of our system.
On the other hand, if you're seeing an invalid number error, would the number that you've attempted to confirm be a landline or VOIP phone by any chance or have you already tried to verify this phone number recently for a different account? VOIP and landlines are not compatible with our verification system.
Otherwise, if you have recently attempted to verify this number already, our system will put a timeout on a number from being used again for anti-abuse purposes. You will need to wait for the end of the timeout to use the number once more or use a different number to verify the account. Because the system automatically detects and generates a timeout period when a phone number has been used multiple times to verify an account, there is no exact ETA for when the number will be available to verify another account.
If that's not the case, let me know what number you're trying to register and I'll double-check in our system.
Best,"1 -
(too long; didn't read: You have to add a phone number. For you it says Phone recently used on another account, so it means you added it to another account. Now, you need to wait for 14 days after you added it to that account.)
Discord basically flags your account and makes it require phone verification if you used a VPN which is so incredibly dumb some ppl use VPN a LOT like me so I had this problem recently too.
If it says something like "Phone recently used on another account" it means you or someone else added that phone to another account. Now you have to wait 14 days after you added it to that account. Very unprofessional.
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