My account got hacked and Support isn't helping
Hello. My account got hacked 2 weeks ago. I sent a ticket right away, twice infact but never got a response. 3 days later I decided to talk to Discord in Twitter, I sent them a DM and Tweet about my problem, but although I see them responding to everyone else they seen to ignore me and not respond at all, I kept trying for 3 whole days with no response so that's 6 days after I got hacked in total.
Then I decided to email discord about my problem. And they FINALLY responded to me, it only took 1 day too. They said "
Hi FidgetyJester,
We just wanted to confirm that we have received your inquiry (********). You put time and effort into contacting us, so our Support Team will make sure we give your inquiry the attention it deserves.
Cheers,
The Discord Team", that was 1 week ago and they never got back to me again ever sense. As you can see there, they didn't even asked for what information they need so I doubt they even started. This is serious, hacker is using my account to try to hack my friends too, and 2 whole weeks I been trying, only to get ignored by Discord Support. Can anyone help me?
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yep they are rubbish ... worst customer service ever
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No just wait for few decades
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Same for me. No idea how many people are on their team but they need at least triple the staff
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I have the same issue. I register another account because I can't wait - cupcake 2048
0
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