Discord account disabled
I've been banned for something I didn't do, I've emailed Discord support and they have not replied in over 6 days...
Ive heard accounts gets deleted after 14 days, is there anything else I can do in the meantime?
I have a server ownership and 16 months of nitro on there so I really dont want it to get deleted lol
Im in australia is there a phone number for discord support or something?
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If Discord deleted your account without a formal email request from you, you can file a legal complaint against them to refund every Nitro boost you paid for and anything else you spent on it. Discord can not delete your account without verification from you and if they do so that means they did so illegally
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I hate to convey this to you, but even IF discord support responds to you they are probably going to tell you that they will not reinstate your account. A major problem with discord, ever since they got Sentropy it's been a mess. People are getting disabled all over. You can go ahead and file a legal complaint as the first person to reply to this post said, but that is only if you have the resources, and I'm sure their T&C probably have an article written about such a situation aswell. There isn't any phone number for any sort of support at all, probably just E-mail. If you wish to re-subscribe to nitro again, I really suggest exploiting the regional pricing mechanic discord has in place for turkey, V3R would seem ideal for it. But don't do it on an old account, make sure it's done on a new account. Try to get a vendor with a good reputation, all I can say.
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My account got banned 2 months ago because of this too and they unbanned it, now it happened again and they wont reply to my emails at all :'(
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my discord account got disabled and i havent gotten an mail yet please help me get it back i have important stuff on there including passwords for irl stuff and some pics that i cant get anymore if i dont get my account back pls help
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same
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Discord is nothing short of a shit show at the moment. Hackers are exploiting the issues around what's happening charging people to get their accounts recovered and also in turn gaining access to peoples IP and other apps/software to mess around.
So when I mentioned the legal negligence this is what I'm referring to. Now the thing is I personally know how to hack my way around Discord 2FA and recover my account, the reason I don't is because it would get me banned as I'd be breaching the T&S for using the platform and doing something illegal.
Discord has the ability to recover accounts, what I suspect is that they are using a off-shore company to handle their support, which uses a ticket response system so no one person deals with the issue its just whoever is available. This is common for Telecommunications companies to use which is why they generally have bad support services also. These off-shore companies are given scripts to follow and dont do anything outside of that; which means they could have removed their entire tech support completely from Discord to save money and prop-up their new user numbers by forcing people to make new accounts every time.
My issue I'm having with Discord is throughout this recent issue I'm having, it was caused by them. So I'm within my right to ask for them to fix the issue as anyone would if they had a faulty product. Not once was I asked to verify myself, provide details, nothing. It was just a 4 week wait time for them to send a scripted response, force closed the ticket and not respond beyond that.
You'll see people try to defend Discord, and look I would of back in the day when it first launched which is how old my account is. However the support recently has gone to shit and there is something beyond what was mentioned that they are not saying.
I have personally taken the fight to social media and constantly blasting them daily. What I find interesting is hackers are legit posing as Discord on social media now to troll because they know how bad Discord is, which is concerning to me. What is it that Discord isn't telling people when all these issues have come up regarding people being either wrongful kicked out of their accounts to wrongfully banned??1
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