Discord account disabled

Hello, my friend had her account deactivated after she got hacked by a QR code supposedly a subscription for a nitro, she received this code from one of her discord friends and she did not think that her friend was he too infected ... therefore after scanning this fake QR code, his account was disconnected and someone had taken over his account without his permission and the person in question made him pay nitro without his consent and suddenly the discord bot automatically made him deactivate his account. She made a request to discord but discord did not take into account that it was not her who made the payment but more a hacker and in addition the QR code was very similar to a real one, no way to discern the real one false. I find it weak of you discord to react like this, you have to act in another way and I will give you the new way, please already reactivate my friend's account because she has a lot of friend that she cannot find if it does not find its account and moreover you must patch this means of "fishing" on your software it is not serious.
His discord id is: Senia
# 1603

cordially