Not able to see photos

評論

11 條評論

  • DM_Steel

    My wife is having the same exact issue. She says its been going on for days. Images on her desktop still work, but her phone can't see any images. She's on a Samsung Galaxy S9+.

    She has double checked all her settings in Discord. She has Uninstalled and reinstalled the app, and she has tried restarting her phone.

    1
  • steph/nenita

    I'm having the same issue as of a couple of days

    0
  • NoxDracoria

    I have been having the same issues in the mobile app since first thing Friday (Apr 30) where not a single image will display on the app. I don't even see a broken Img indication or blank box, I just see my display name and the discord default background as though I sent a message with no text. However, the desktop version is fine, and any pictures I share are visible to all the users on the servers I am on or the dm's I send my friends but if I upload a picture it does not show up at all to me. I have tried checking my in app settings but everything is normal and set to show pictures. I have tried using mobile data vs wifi, no change. no one else in my house has this issue on their phones (ones a pixel 3 and the other is a Samsung). I tried checking other apps but they are sending and receiving pictures normally. I tried clearing the apps cache and data and restarting the phone and relaunching the app, no change. I tried uninstalling the app completely and reinstalling it fresh, no change. I tried making a brand new account and there is the same issue so it's the app not my account.  Ive got a Pixel 4a 5G, android os ver 11 last update on Apr 5th so it probably wasn't an android update that broke discord... I the discord app version is 71.9 . I dont use a VPN and I have not changed my DNS settings in my phone at all. I'm at a loss of what else to check and this issue makes the discord app practically useless to me because I mostly use of to share pictures with my friends :(

    0
  • DM_Steel

    The issue was fixed for my wife. She submitted a ticket and got a response within 10 minutes. She had to go into User Settings > Text and Images >
    • Turned on Display Images, Videos, "When posted as Links" and "When Uploaded directly"
    • Turned on Auto-compress Images (it was always off before)

    So, really, it was adjusting the image compression that allowed them to show up again.

    0
  • NoxDracoria

    I'm happy that your wife's situation was resolved, unfortunately, I did try those same steps when I was testing my settings in app: I tried turning on image compression and already had the other settings on and tried disabling them restarting the app and re-enabling them with no change in my inability to see images. I also wrote to support and so far the response I got was to literally do the same thing I already told them I did like uninstalling and reinstalling the app - which didn't fix the issue for me =(

    0
  • steph/nenita

    Thanks very much for the update DM_Steel. I've checked my settings and they already match those recommended settings, so unfortunately that's not going to work for me. I'll submit a ticket and see what they say. :)

    0
  • Togashi Jack

    Yesterday Discord worked fine on my phone, when I woke up this morning no images worked.  It seems like my phone pushed an update to discord overnight, and one of the Update Notes says "Fixed wide images bug"..  well it seems like in the process they might have broken all images.  Congratulations Discord.  I guess we're going to have to wait for you to patch the patch so we can all get back to normal.

    0
  • Nuree

    Same issue here. Doesn't work since the last update (26th April)
    OnePlus 8 / Android

    Update notes say they fixed something concerning widescreen pics, maybe they created a new bug :P

    I tried every setting in app, did a fresh install, via wifi/via data connection.. Nothing works.

    0
  • TerryJr

    Same issue here, been back and forth with tech last 3 days.

    Oneplus 8 5g android 11

    0
  • 𝐂𝖍𝖎𝖌

    Have the same issue and when I turn on "Show website preview from links posted in chat* I get pictures again. I really don't want this on as it invades way to much space. Please fixa Discord for me!

    0
  • Nuree

    German support says it's a known issue and they are working on it. So just have some patience :)

    0

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