Trust and Safety response time

Doobh

• 2021年07月19日 16:38

A friend had her account mysterious banned for no reason. After numerous requests to the Trust and Safety team, her account was auto-purged a month after the banning. NO RESPONSE was every given - she doesn't even know what she did wrong.

This is absurd, and makes me highly concerned about using discord as a center for my online community. I have no idea if this was some weird personal grudge, or if the T and S team is woefully understaffed. The lack of feedback makes this whole thing highly suspect.

What if my account gets incorrectly flagged? Should I expect a similar response? Y'all can understand why I'm nervously looking around, hoping your site gets competition at this point, right?

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  EmilyG

  • 2023年05月02日 13:44

  Two years later and that is still very much the issue. I'm nervously looking around for somewhere else to center my communities because it's happened to me twice now and I cannot get a single human response.

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