Discord charging for Nitro on banned account?

Sophia Ackerman

• 2021年07月27日 21:28

As the title suggests, my account has been banned.
I'm not trying to recover it or anything, I'm just trying to contact Discord so they would remove my card info, so I don't get charged for Nitro every month, on an account I can't even use.
I've tried messaging them on Facebook, Twitter and Instagram, but no reply.
I've also tried submitting a request/ticket to both of their emails, but still, 3 days without an answer.
Apparently, creating a post on the subreddit about this, will also get you blocked.
What else could I possibly do to get them to stop charging me?

0

• 

  Dosage

  • 2021年07月27日 23:52

  Hello,

  Sorry to hear support is not answering your requests. If the account is already banned, I can only suggest disputing the charges with your bank or card issuer.

  If that doesn't work out, you could keep trying support, as sometimes tickets seem to get lost in the mix of things, I've experienced this a number of times.

  0
• 

  Sophia Ackerman

  • 2021年07月28日 08:23
  • 編輯於

  I just got a reply today (after waiting for 4 days)... an automated one... In which they told me they won't be reinstating my account.
  I didn't even ask for my account to be reinstated, I just asked for them to CANCEL the nitro subscription there is on it.

  0
• 

  Zane4002

  • 2022年08月28日 14:16

  Thats insane

  0

請登入寫評論。