Discord Support

DunckleMittens

Been trying all month to get my hacked account back from Discord Support and its been literally the worst experience. Having to use multiple emails to actually get a response from someone about an update or progress of their support just to get it thrown back in my face that they can't do nothing cause its not the email used on the account which is understandable but the fact I have to use this method just to hear back from someone shouldn't have to be a thing when they can't reply to that said email I started the ticket on in the first place. Feel I shouldn't have to go to such lengths just to get support. Its so ridiculous So if Discord Support sees this Feedback message I genuinely want you to take this experience to heart and ask your CEO or Boss/Supervisor/Manager to genuinely improve their support system. Like maybe a server on discord that has direct messages support or even live one one support. Is it really that hard to provide that kind of support service you literally have all the resources. The discord program literally does all that. My account was SansDaSkeleman#6124 it was linked to the email yummyeggs@gmail.com before it was hacked.
If I can never get it back from you guys just delete the account I'm just leaving a feedback message cause I'm genuinely done waiting and waiting for hope one day I'll get my account back from your support team
Thanks for your time reading this Hope you all have a better time then I have had with Discord 

-1

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  • Juliaxe

    Don't put your email out in the open.

    1
  • ♥duck♥

    Hello DunckleMittens,

    I would suggest not putting your email in the open.

    But as to the hacked account you should really be careful it might have been a phishing link which has been going around lately please make sure to use discord's steps to making your account safe.

    Setting Up Your Account for Privacy & Safety | Discord

     

    Best,

    Duck

     

    0

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