My account was disabled for violating our Terms of Service or Community Guidelines, but it wasn't me

zangetsu

• 2021年10月31日 06:43

2 days ago, my account was hacked by scammers who spread dangerous links like "Free discord nitro", and spam this message to my friends and servers. After that, the account was successfully disabled due to spam. Most importantly, they did not change the password and mail, I already contacted support and they told me that the account would not be restored, but it was an answering bot. Maybe someone knows what can be done?

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  ski

  • 2021年11月01日 00:29

  Hey Bro, I had the same thing happen to me, and I'm still waiting on a reply. Apparently if you respond back to the email of Clyde saying your account will not be reinstated, it will be forwarded to a support team member to look at it for you (this is according to a support team member I spoke spoke about the same issue) now, I haven't gotten a reply yet so idk if it'll work, but it's worth a try. You could also use alts (if you have any) to reach out to them about the situation without being blocked by Clyde. Note that they can't actually restore the account if you reach out to them through the alt tho, as they could only discuss it with the email address associated with the account, so my idea above may be the only way.

  Hope this helps!

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