Several Weeks Without Support Response w/ “Escalated” Ticket

評論

6 條評論

  • Yoshizetsu99

    mine was hacked after midnight on February 24 
    and yeah the service is just appalling for trying to get a response 
    im hoping to get a response soon and its about to be 2 weeks for me 
    i do hope they get to you first 

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  • Bradbill18

    Mildly curious, any updates?

    0
  • Orion Kerensky (Tekki)

    I'm on 2 months with no update to my ticket. 

    0
  • TheManyFacesOfKat

    Got a bot response and a ticket escalation in 2 days

    Friend who fell for the same scam as me got her account back in three hours.

     

    Any luck on your ends?

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  • Bradbill18

    Not yet, it's been a month now. However it's important to give as much crucial data as possible to support your testimony that the account is yours. Just wait is all I can say for now, sorry dude. I know it sucks

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  • TheManyFacesOfKat

    The most frustrating part is that I tried to be as thorough as I possibly could but I KNOW the friend who got her account back probably gave next to no details

     

    It's really REALLY upsetting knowing people like us have been made to wait when seemingly a few hours is all they need.

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