Why is a Server Labeled As Age-Restricted?
Our Community Guidelines require that all adult content posted to Discord be kept behind an age-restricted gate.
Server owners can designate specific channels as being 18+ by adding an age-restricted gate. Entire servers can now be classified as 18+ through the use of an age-restricted server designation
Servers must be classified as age-restricted if the community is organized around age-restricted themes or if the majority of the server’s content is focused on 18+ content.
I can’t view or join Age-Restricted servers. What should I do?
If you are between the ages of 13 and 17, you will not be able to join or view the content in age-restricted servers. For people aged 18 and older, age-restricted servers can only be joined on desktop or Android devices.
Those with iOS devices are required to "opt-in on desktop" in order to view age-restricted servers from their iOS device.
How to opt in for iOS:
1. Sign in to Discord on desktop and navigate to your User Settings by selecting the cogwheel icon [] in the bottom left corner of the app.
Cogwheel Icon: Access User Settings
2. In User Settings, select Content & Social.
3. Enable Allow access to age-restricted content on iOS by pressing the toggle. This will let you view age-restricted servers you are already a member of from your iOS device.
Allowing Access to Age-restricted Servers on iOS Permission
Additionally, a subset of age-restricted servers that are specifically focused on explicit pornographic content will be blocked entirely on iOS.
- iOS users aged 18+ will only be able to join and access these dedicated pornography servers on the desktop and web versions of Discord.
How do I update my age information?
If you are over the age of 18 and have been locked out of an age-restricted server, you can appeal by following the instructions below:
1. Take a photo of yourself holding the following items. Your face and all of the required information needs to be visible and readable in ONE photo.
- A photo ID that contains your date of birth, clearly readable
- A piece of paper that shows your full Discord Username
2. Once you have taken the photo, submit a request to the Trust & Safety team here.
- Under What can we help you with?, select the Appeals, age update, other questions option.
Please keep in mind the following information when submitting your request:
- Be sure to use the email address associated with your Discord account.
- Our Trust & Safety team needs to receive the request directly from the email address associated with the Discord account to protect our users' privacy and security.
- If the Discord account was not claimed and verified with an email address, our team is unfortunately unable to provide further support.