Your Discord Data Package

Buffy
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What this article covers:

What is a Data Package?

A Data Package is a ZIP folder of files that you can request through your User Settings that contains all of your Discord data for your account. This includes messages, current servers you’re in, activity, and more. The files within the ZIP folder are JSON files that can be opened easily in Notepad on Windows or through Textedit on MacOS. You can also drag and drop them into a browser like Chrome or Firefox. 

How to Request a Data Package

Contact Us: If you've permanently lost access to your account and need your data package for personal records, contact privacy@discord.com.
Want to learn more? For more information about requesting your data package, check out our Help Center Article: How to Request and Download Your Discord Data.

You can request your Data Package through the Discord desktop, browser, and mobile app.

Desktop/Browser

1. Press the cogwheel [] in the bottom-left of the Discord app to navigate to User Settings. 

Cogwheel icon

2.  Select the Data & Privacy tab and scroll to Request your data. 

3.  Press the Request Data button. The Submit Data Request window will appear for you to select which data you would like to request. 

4.  Once you made your selections, press Request My Data in the bottom-right of the window.

5. You’ll receive a confirmation stating you should receive your data package within 30 days. Press Okay to confirm.

We'll send a data package to the email address associated with your Discord account. The download link will remain active for 30 days.

Request Data on desktop/browser app

Important: If you disable or delete your account before you receive your download link, it will cancel your request.

Mobile

1. Tap your avatar icon in the bottom-right corner of the app to navigate to your profile. 

Avatar icon

2. Navigate to Settings by tapping the cogwheel [] in the upper-right corner.  

3. Press Data & Privacy and then select Request all of my data.

4. The Submit Data Request page will appear for you to select which data you would like to request in your package.

5. Once you made your selections, press Request My Data to submit your request.

6. You’ll receive a confirmation stating you should receive your data package within 30 

days. Tap Okay to exit out of this confirmation.

We'll then send a data package to the email address associated with your Discord account. The download link will remain active for 30 days.   

How to request your Data Package on mobile

What information is inside a Data Package?

Account

The account folder contains information pertaining to your account. The first item you’ll see is the avatar that you are currently using, as well as a folder containing any recently-used avatars. If applicable, there will also be a folder containing information about any applications you own. Finally, you’ll see a JSON file containing the following information about your account:

  • Basic information, such as your user ID, username name, phone number, and email
  • Your account settings
  • Any flags on your account (such as whether you have an active Nitro subscription)
  • Your IP Address
  • Any accounts you have connected to Discord (“Connections”). (Twitch, Twitter, Steam, etc.) 
  • A list of any active sessions you have; PC, Mobile, Browser (IP Address included)
  • Your user relationships (Friends and Block lists), as well as Friend suggestions, and Friends lists from external platforms
  • Your payment information, including payment sources, payment history, and your Orbs balance and Orbs transaction history
  • Your developer information (For any webhooks, bots, etc.)
  • Activity statistics
  • Notes you have written about other users
  • Library applications
Tip: If you have recently deleted an avatar image, it may still show up in your package.

Activity

The activity folder contains four folders, each with a JSON file that has information about the actions you have taken on Discord. 

  • Analytics: This is a record of some of your actions within Discord. The information is used to improve your Discord experience.
    • You can disable the use of tracking analytics here: User Settings > Data & Privacy > Use data to improve Discord 
  • Modeling: This is data we use to better tailor certain parts of Discord to you, like the Games tab.
    • You can disable the use of this here: User Settings > Data & Privacy > Use data to personalize my Discord experience
  • Reporting: This folder contains a JSON file with data we use in order to operate our business. (Information such as messages sent, or your Nitro subscription, as an example.)
  • Trust & Safety (TNS): This folder contains data we use for safety purposes. This data is retained for up to 2 years.

Activities

The activities folder contains two folders, each with a JSON file that has information about 1st-party activities you have participated in on Discord.

  • Activities_1 - This folder will contain some of your Activities user data and preferences, as well as activity-specific data about Chess in the Park, Checkers in the Park, and Poker Night 2.0
  • Activities_2 - This folder will contain more Activities user data and preferences, as well as activity-specific data about Sketch Heads, Watch Together, Letter League, Land-io, and Know What I Meme

Messages

The messages folder contains all the messages that you have sent on Discord. Please note that your message folder does not include Customer Support or Trust & Safety correspondence as these communications take place outside of the Discord application.

The messages you have sent are broken down separately into folders based on Direct Messages, Group Messages, and channels that you have chatted in. The number for each folder is the Channel ID for where the messages were sent. There is a JSON file which also contains a full mapping of Channel ID to Channel name for all of the folders included.

When you select a folder, you'll notice it contains a couple items. The first is a JSON file which will include information about where the messages in that folder were sent. If the folder contains messages from a server, this information will include the associated Guild ID, Channel ID, and Channel Name. If the folder contains messages from a DM or group chat, this information will include the associated Channel ID and User IDs.

The second is a JSON file which contains the transcript of your messages. For each message, it will contain the following information:

  • ID: The message ID
  • Timestamp: The date and exact time your message was sent
  • Contents: Your message.
  • Attachments : A CDN link to any images, or files you included in your message
Tip: If you manually delete a message - it is no longer stored in Discord and therefore will not be included in your Data Package.

Servers

Important: If you leave a server before requesting your Data Package, that server may not be included. Your Data Package only includes servers you are a member of at the time of the request as well as any recently-departed servers.

The servers folder contains information for all of the servers that you are a member of. This includes servers that you own. The information provided for each is a little different. There is a JSON file which also contains a full list of the folders included.

The folder for a server you own will contain the following:

  • A folder containing emoji that you have uploaded.
  • A JSON file containing actions from your Audit Log.
  • A JSON file containing a list of your channels along with their permissions.
  • A JSON file containing the ID information for the emoji you have uploaded.
  • A JSON file containing the settings for your server (guild).
  • A JSON file containing information for any webhook you have implemented.

The folder for a server that you are a member of will contain the following:

  • A JSON file containing actions from the last 90 days that pertain to your account from the Audit Log.
  • A JSON file containing the server ID and name.

Ads

The Ads folder contains information about advertisements (e.g.: Quests) that you have interacted with on the platform and traits we use to serve ads to you. The Ads folder contains the following:

  • A JSON file containing the status of Quests you’ve engaged with on Discord
  • A JSON file containing information we’ve associated with you to tailor ads to you

Note that some information related to ads, such as when you saw a Quest, will be captured in the Activity folder.

Support Tickets

This folder contains a JSON file with information about tickets you’ve made through our Help Center in Zendesk that are tied to your Discord email address. Each ticket contains the following information:

  • The body of all public comments on the ticket, including the comment’s author and creation timestamp
  • The time the ticket was created
  • The status of the ticket
  • The subject of the ticket
  • The ticket ID
Contact Us: Our Support Team cannot assist you with going through your Data Package, however, if you have any questions or notice something is missing please reach out through here: dis.gd/contact

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