We are required to strictly enforce our age limit for legal reasons and because of this, we will need to confirm your age if you intend to appeal.
If you are over the age of 13 and have been locked out of the app due to an underage report, you can appeal by following the instructions below!
What do we need to unlock the account?
Take a photo of yourself that includes yourself holding the following items:
- A photo ID that contains your date of birth
- A piece of paper that shows your full Discord Tag (including your username and the last 4 digits following your username - ex: Wumpus#1234)
Once you have taken the photo, submit a request to the Trust & Safety team here: https://dis.gd/request and select "Update my age information" under the Report Type option.