What this article covers:
Purchases and recurring subscriptions for our paid services in Russia have been suspended. We are also no longer accepting Russian payment methods. We will continue to offer the free Discord experience to all users, including those in Russia.
Recurring Memberships
If you are located in Russia or use a Russian payment method, your membership will remain active for the remainder of your current billing period. After that, your membership will end and you will not be charged again. You will still be able to remove your payment methods and cancel your membership; however, you won’t be able to start any new memberships until further notice.
Nitro
You will keep Nitro or Nitro Classic perks until your next monthly or annual billing period. After that, your membership will end and you will not be able to purchase a new Nitro plan until further notice.
Boosting
Servers you have boosted will keep those boosts until your next billing period. After that, your Boosting membership will end, and your boosts will be removed from those servers. You will not be able to purchase new boosts until further notice.
Gifting and Gift Redemptions
If you are located in Russia or use a Russian payment method, you will be unable to purchase, redeem, or access gifted items, including Nitro membership of all tiers as well as Shop gifts, until further notice.
Any unredeemed gifts will remain in your Gift Inventory, but you will be unable to access them at this time.
Please note: If someone offers to donate, trade, or sell you a gift membership, you will not be able to redeem it. If you think it might be a scam, please report the message to our Trust & Safety team.
Refunds
At this time, we are unable to guarantee that refunds can be successfully processed in Russia or for Russian payment methods. Please note that all recurring membership will not renew and you will not be charged for your next billing cycle.
If you have questions, you can always contact our support team here:(http://dis.gd/billing).