Fix spam filter auto suspending accounts

Astrex

This is started with a first ban that happened at 5:30 am IST with a reason that I was involved in self bot activities or was provoking it, which was totally false so I opened a support ticket appealing this and my suspension was lifted in like 1-2 days with a response "Thanks for writing in. It looks like you got caught in our spam filter. After further review of your situation, I've gone ahead and lifted the suspension on your Discord account at this time."

After few hours of the response right at 5:30 am IST my account was disabled with the same reason and as expected I appealed this time too and around the same time my suspension was lifted with the same response.

Guess what, yes it was disabled yet again and at same time ( 5:30 am IST ) with the same reason, I appealed asking why this process keeps getting repeated and around the same time I get the same response with no explanation about the situation.

This even happened for the fourth time this morning, and this all happened within like 10 days. I'm suspecting the recent launch of spam dm trackers, but still it doesnt make any sense because when all the suspensions happened I was sleeping and if anything I was using less discord than usual recently.

I have seen these kind of reports from users on twitter too, please fix this as its getting extremely annoying especially for users like me who use discord frequently and is important for their work.

6

Comments

5 comments

Date Votes
  • Fullmetalmidget1

    Their system that they use to ban people is horrible. My account was hacked and the hacker charged a bunch of nitro gifts to my credit card and discord banned me because I blocked the charges. How stupid is that lol

    3
  • Furkan

    I'm having the same problem right now. A year has passed, but the problems are still not fixed. They open the account. Ok. But as soon as you log in, it goes back to spam. Automatic messages are coming like a bot. There is no other interest. What a pity

    3
  • Brianchengny

    Hey man wanted to let you know I same issue This is the 9TH TIME I have to write to discord over this issue. I got my account i disabled and it keeps disabling my account every time I log in. This is the EIGTH time and its getting on my nerves. I hope they fix my account for real. So it doesn’t keep disabling my account automatically? I want an actual reply from a person not just your regular bot message that I get every time I get undisabled there's not word if the issue has been fixed or not. And every time I have to write yall a message and its really getting annoying. Like every time I darn log in it automatically disables my account. Like can you please fix this issue?

     

    1
  • Loco

    YES! THANK GOODNESS! I thought I was the only one!

    I randomly got disabled. I appealed, and at first they said no, your account will stay disabled. I appealed again, this time I also got the message saying, 

    "Thanks for writing in. It looks like you got caught in our spam filter. After further review of your situation, I've gone ahead and lifted the suspension on your Discord account at this time."

    I was so happy! Until I logged in and instantly got disabled again! Now I wrote another appeal. Let's see if it keeps happening!

    0
  • notn1ks

    who was blocked, you need to not use your account for 24 hours after unblocking. this way worked for me.

    2

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