Very deep trouble

Liam T-B

Hello

So, I have no access to the Gmail account that I set up for my discord. Also, apparently, the password on my discord account is not the one I thought it was (so I forgot it). I'm trying to set up my account on my phone. I tried to use my phone number, but after 5 attempts to save my account using it, I gave up. It only told me to check my Gmail, which I can't access. 

I can't lose my account, plus, this account is set up on two devices. I still can use it. Please help, I really can't lose it. I am desperate. 

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Comments

5 comments

Date Votes
  • fakeluciferk

    Interesting, have you tried contacting support?

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  • Liam T-B

    I tried sending something to the "Submit a Request" page, but I got a reply from "Clyde" saying this, verbatim:

    Hey there,

    Due to strict privacy and security concerns, we're only able to discuss account details with the email associated with that account. If you do not have access to the email associated with the account, we have no way to verify your ownership of the account through email communication.

    If you've lost access to this email, sadly you will not be able to recover your Discord account and your best bet would be to make a new account to continue using Discord. If possible, you may try to recreate the email account and contact us again, if that is an option available to you.

    Sincerely,
    Clyde, Discord Support Bot

    I replied with this, verbatim as well:

    Hello, I cannot lose this Discord account.

    I still have access to my account on two devices and I can still use it. I also have a phone number attached to my account which I have access to. I tried the phone number recovery method but it is not working and only says that I need to go check an email account which I do not have access to anymore.  

    I need this account and I will not make a new account.

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  • fakeluciferk

    Unfortunately if you can’t access the account theres nothing discord can do. Sorry but if you ever need more help folliw me nd let me know

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  • Liam T-B

    I sent you a friend request on Discord. I'm InterstellarSphinx#1456 if you'd like further discussing this. Thanks!

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  • abc eeff

    hello, i’m aware this was made a couple months ago, but i’m having the same exact troubles as you had. were you ever able to recover your account? if so, do tell please

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