My account was hacked and then disabled

De4alt Usa

A couple days ago some member on the server sent a link / invitation to me, I clicked it and in seconds I got logged out, when I tried to log in again it showed that my account is disabled and I can't have access to my 2 factor phone authentication, tho I didn't receive any email notification that my account was hacked and got disabled, when I created a ticket in the support they said

"Your account was disabled for violating our Terms of Service or Community Guidelines. We will not reinstate the account."

I mean I was hacked, duh

Then I sent another request but they ignored it, how do you suggest me to recover my stolen account? I googled it and found this happened a lot to people, can you recover my account please?

I don't remember the # hashtag numbers / code, but my email is associated with my stolen account.

2

Comments

3 comments

Date Votes
  • Steve Rogers

    Discord wont help you, they have no support to recover accounts apparently and will just tell you to make a new account

    1
  • De4alt Usa

    It appears they aren't responsible for their own platform with bunch of hackers here and there, I don't even mention this vulnerability and security holes. Imagine loosing 7 years old business account with all data in there

    0
  • Steve Rogers

    See what they fail to understand is that if the create a product i comes with responsibilities that must comply on a international level and this isn't a negotiable part. Discord took off during the pandemic and since then has made so much revenue that they are like kids with money. They failed to provide basic support and will now face the backlash.

    I'm going to hound them daily and to punish them on social media until they lose sponsors and revenue so much so that it will see I'm not kidding, because the issue I have was caused by them and they wont even help fix a problem they caused.

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