Support has not responded for a month.

Sashaantonova60711

I tried to change my number and my account was blocked, I don't know what happened. I have already written about five letters to different services, 0 response. What do you have going on there? I know that accounts that get into the block are deleted after a month. If you cannot process requests for a month, why should you delete your account after a month? I did not break any rules, I just wanted to change my phone number because the old one was lost, but I was blocked. My request 

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Comments

3 comments

Date Votes
  • sitrik

    Try contacting them on Twitter and see if you get a response.

    Not that I’d tell you you would expect anything helpful out of it but they seem to at least respond there by their Social Media team

    1
  • Sashaantonova60711

    My account just got deleted after a month, I never received a single response, this is the most mediocre support I have ever seen.

    0
  • saudade

    I can’t even say I’m surprised, sorry about the account loss.

    Doesn’t even deserve to be called mediocre, it’s straight up negligence.

    Users should reject in creating new accounts though.

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