im still waiting like a week to get my main account unlocked bc the NSFW mistake

I'm really contacting this support everyday im not getting reply's i don't know if they are racist because i have Muslim man name on my ID or im from Africa or im Arabian yeah this is makes me feels so bad about my situation and im owning 3 discord servers with over 220 member and im owning a Rust server & CSGO server so i hope you guys can understand this. (sorry about my english)