Mobile numbers incorrectly rejected by Discord

MistakenID
I have tried to verify my identity with my phone with Discord using two different physical mobile numbers, and both were rejected. The support staff told me they came up as VOIP in the system. The system is incorrect, and requires a fix.
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  • Ovya

    I am in a similar situation. I verified my identity, then removed my phone number, so discord forced me to verify it again. Now, for the past two months, I have repeatedly tried that exact same number however it keeps being rejected as 'invalid'.

    When I contacted support, they just keep telling me my account was 'terminated for ToS violations', but I've never even received an email stating this. If my account was supposedly 'terminated' two months ago, it doesn't explain why I was able to change the password eleven days ago.

    Now it's morphed into a much bigger issue where I am able to log into my account, but I am stuck on the phone verification screen, and support isn't being of much help. This clearly doesn't seem like my account is banned, otherwise I would presumably receive an error on the login screen stating I can't.

    My sob story aside, discord won't register my number despite it working the first time, and after removing it from the account and waiting nearly two months before retrying.

     

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