Failed payments

Please consider adding a notation to the "failed payments" section of the help menu and to any alerts the subscriber receives about their failed (auto-pay) subscription payment. The notation would explain that failed, auto-pay, subscription pmts would be automatically run through for a max of ?? attempts unless the customer changes their billing method. Then explain how the overdue pmt gets paid if they did change their payment method. This is helpful for those that had a bounced autopay payment and want to pay it but don't know how because there isn't any instructions or information about the process. There only choice is to go searching for a solution only to find out, after much digging and a msg to customer service, that the payment will attempt an auto re-run the next day. All of that work could have been saved if there had been a sentence in the email advising... If you don't need to change your payment method then know that we'll attempt to rerun your payment automatically in 24 hours. See you are then the hero! I imagine this would be an easy fix, that alleviates friction between the customer and your app. I also imagine fewer help tickets would be needed.