Discord account disabled reply mail

when I try sent mail to request activate my account back with 

Dear Discord support,

My account has been disable on discord. I wasn't aware of the fact that my doing was wrong. I want repeat my mistake again. please Unban my account

Regards

and they reply me with this 

what should I do
I keep many important information on my own server
and If I not get my account back anyone know how to transfer server owner to my second account

please help.