Nitro Refund

Comments

16 comments

  • hitman svs

    i'm facing the same issue. i'm tiered of emailing the confirmation emails and i got nothing in return it's been 12 hours i sent the tickets. I'm loosing it.

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  • Maquilingski

    we sent a ticket almost at the same time, its already been 13hrs and still no email.

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  • hitman svs

    yeah that's what I'm saying too. what's wrong with this guys they are huge and i saw companies way smaller than this replied and solved the issues way quicker than this man. I don't  get it.

     

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  • hitman svs

    And hey check your activities of your account they changed my status to solved which is not and i had to re submit the ticket to make it active or open whatever..

     

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  • Maquilingski

    hitman svs its still in "awaiting for your reply"

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  • hitman svs

    Then give them the reply with your discord account email and the gift link to that automated email by saying i confirm the refund like that .

     

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  • Maquilingski

    I havent received anything

     

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  • Maquilingski

    hitman svs if you could help me how to do it, I would greatly appreciate it <3

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  • hitman svs

    you submitted the ticket right. After a while you get a automated email stating their policies and all and they you need to confirm that you want a refund by replying I confirm that I would like to cancel my Discord Nitro subscription and receive a refund for my account associated with [your email address@gmail.com ] Gift link [   ]  .

    reply this by adding your email and ticket to confirm your refund

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  • Maquilingski

    Ohhh thats the problem, I havent received any email yet, and I am sure that I am using the same email with my discord account

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  • Maquilingski

    hitman svs guess I just need to wait for that automated email. its been already 18hrs

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  • hitman svs

    it shouldn't be taking that long try submitting a new ticket.

     

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  • Maquilingski

    I already submitted 3

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  • ! Haruko

    I accidentally bought 30 boosts which was 300 dollars including tax and I've been trying to a refund ever since June 12.

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  • hitman svs

    yes unfortunately there is no response after sending a refund confirmation and the ticket will be automatically changed to solved after 3 days i don't know what is happening anymore i'm pretty much lost hope at this point. 

     

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  • hitman svs

    Hey they responded to my ticked and i got the refund for the purchase that I've made earlier.

     

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