Falsely Disabled Account?

So yesterday I got logged out of my discord account. Upon trying to log back in, a message popped up saying that discord has detected something out of the ordinary. I got Into contact with some of my friends in real life and they told me that they were receiving YouTube links about free Nitro from my discord account. I automatically assumed that I had been hacked. So I submitted a ticket for a hacked account. I then tried multiple ways to log back in, I eventually figured out that I could just log back into my discord account by verifying by phone.

After I regained access to my account, I immediately changed my email, password, and I also enabled 2fa. Everything seemed normal for a couple of hours, but now discord has disabled my account. I then received an email from them saying that I have violated their TOS. Apparently my account has been disabled for spam and/or platform abuse?

Why would I go through all that trouble of trying to get my account back just to get it disabled. I have emailed and I have messaged them on their twitter, but still no response. From what I'm seeing from other people's posts, the support team is usually no help with falsely disabled accounts. It sucks to think that I am about to lose my account that I've had for over 4 years, because of something like this.

ryan

June 05, 2021 14:56

https://support.discord.com/hc/en-us/requests/new

Best thing to do about it is make a request here, explain in detail what happened and your side of the story.

I'm unsure whether this is true but discord can check login activity, where someone was logged in from, if it wasn't you, the ip address and location will be different

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