How to change your email address

よっちゃん

The current method of changing the e-mail address is to send the authentication code to the old address, but with this method, after changing the e-mail address, the authentication code cannot be received and cannot be changed.
When I contacted support, I was told that it could not be changed except by receiving an authorization code, and support told me that due to security and privacy concerns, they could not make the change and there was no other way.
In that case, I was told that if I wanted to change my email address, I would have to recreate my account.
What do you think, guys?
Support is telling me to recreate my account every time I change my email address.
What if you have 10,000 friends, 100 servers, or bought Nitro?
Still, support probably can't do anything.
"Please verify with your old email address."
As with any social network, you should have a plan for what to do if you lose access to your old email address.
otherwise the loss is too great.
Please, please!
Make sure you can change your email address even if you lose access to your old email address!

3

Comments

3 comments

Date Votes
  • SP27

    Exactly. I am very disappointed in Discord for not adding a basic feature like this. Being able to change the email on your account if you do not have access should be a requirement. I am shocked at how bad Discord's support is. Many other platforms have support systems that are very well built, but Discord seems to not care about their users because they do not put in the effort to make a proper support system.

    1
  • よっちゃん

    It is very disappointing.
    It should be possible to authenticate with a phone number, etc.
    I will not give up. I will continue to wait for improvement, whether it is for one year, 10 years, or 100 years.

    1
  • SP27

    I agree. I'm not giving up either. That is why I keep logging onto this forum, even after all of these months.

    It might seem hopeless to some that they will ever fix these things, but there is still a chance. It's not impossible that they will fix this issue (and other issues) one day.

    1

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