Is it just me, or a lot of folks, including myself, got falsely flagged for being under 13 y.o.?

r.star
  • Edited

In case if mods come check the post, here is my ticket ID: #36408672

If anyone else, well, I guess title speaks for itself. Seen a bunch of posts pop-up here, regarding account being disabled because of age-restriction. Same thing on Twitter.

My only question, is anyone ever got any answers from Discord Support for those past 5 days, which are NOT automated messages?

Or (which is unlikely) got their accounts back online?

2

Comments

10 comments

Date Votes
  • r.star

    I did it obv.

    Also no respond there :\

    0
  • Xera.Zeixia
    • Edited

    Youre not the only one with this issue. It has to be an issue with discord itself. Twitter wont help you because theyre social media team will not handle trust and safety issues. My account of 5 years with Nitro for 2 was also wrongfully disabled and ive yet to hear back from the support team for 5 days as well. This whole thing is absurd considering discord deletes disabled accounts after 14 days from what ive been told.

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  • r.star
    • Edited

    Twitter wont help you because theyre social media team will not handle trust and safety issues. (c)
    Well, at least it's actually a person moderating Twitter Discord Support account, so if someone notices it there, it's better than nothing.


    0
  • wasami
    • Edited

    I have the same problem... they just tell you to fill out the form ,tell you your ticket is open and in the correct queue and no response.

    0
  • r.star

    Heyo, got my account back.

    My ticket took 6 days, but all good.

    1
  • wasami

    Oh really !  Congratulations!

    I want my account back too.... Would you like to share how you got your account back?

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  • r.star

    If you're account got blocked cuz of you being underage, well:

    1. Obviosly make a ticket with your selfie attached to ticket, as well as you holding you DoB ID and piece of paper with your Discord ID on it
    2. Just wait.

    What I did to speed up the process, is:

    Wrote DMs to Discord and Discord Support on Twitter, as well as made some tweets. I got answer at 3:11 AM from Discord's Twitter, and they looked into my ticket after 6 hours.

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  • wasami

    Thank you so much!

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  • WhiffleWaffles

    It's not just you. I see this problem pop up so many times on the subreddit for Discord, and it's because it's super easy to report someone for it, even if they aren't 13 years old. It's a shame, too; so many people cannot get support to fix the issue because the support system on Discord is trash.

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  • GreyGhostey

    What did the discord support respond ? Cause when I asked on Twitter they couldn't really help other then saying it was in queue

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