Why is my account disabled for no reason

Wafelek
  • Edited

Ticket ID: #37174493

Today my account was unjustifiably deactivated from discord, I don't know why they didn't even send me an e-mail with the reason. I follow the rules and I am a good user and the support doesn't answer me. I would like to get my account back as soon as possible but I don't know how and one more question, if I have nitro on my account, will it charge me for nitro on a deactivated account?

5

Comments

2 comments

Date Votes
  • Phuffakerson

    I understand your frustration with your Discord account being deactivated without any explanation or communication from their support team. It's important to reach out to Discord's support directly to address this issue and inquire about the reason for the deactivation. They should be able to assist you in resolving the situation and possibly reactivating your account. As for your question about Nitro, it's advisable to contact Discord support regarding the billing and subscription details specific to your deactivated account. Stay open to their response and follow their guidance to resolve the matter efficiently.

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  • Skully Tequila

    Phuffakerson there is no feedback from any of the support staff, they just auto send you an email and then close the ticket, they don't answer you and just state "we are not reactivating your account" and then stop replying, there never once was an explanation nor was there any advice. The staff isn't even looking at the tickets. It's auto resolved by Clyde. That's it.

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