This is an archived community post.

This post is no longer open for new replies - but we'd still love to hear from you! Share your feedback with our team via our Feedback Form.

Need help getting started? Check out this article for step-by-step instructions on submitting feedback through the form.

Chargeback Disabled

Comments

1 comment

  • greykelfem

    I had that same issue on my end. I managed to work it out with the bank but it's been 7 days and I've had no response from the team. They closed one of my requests - I made a second one since there were no responses - and that one is still opened. I'm waiting from a letter from the bank that would for sure add more to the bank's decision. I hope that's enough to get things sorted as the email sent by Clyde implied.

    1