Account is hacked, I can't use my 2FA because if Discord.

Again, gonna try my luck. My account was hacked, I made a ticket, got response about my problem being moved to trust and safety and week passed. Like I said earlier in my ticket my phobe number is still attached, as wellI put screenhots of my Nitro actiation dates. My 2FA seems active on my Google Authentication app and I still receive codes on my phone. But you can't restore access to the account with phone, it only sends an message to hacker's email. I can't restore access. I got an response from assistant here:

"Buffy Official2 days ago

Dear Saren,

Since you have 2-FA Enabled on your SMS, try to reset your password and use 2-FA SMS to verify the code.

Regards,

Buffy Official - Discord Assistant"

How can I do that? Can you tell me the exact procedure - because once I get sms code, it still sends email to hacker's one. I type my phone number, hit reset password button, and then I am taken to the menu where I should put my code. Once I put my code in, it says “link was sent on your email to reset password". There is no other options.

I don't know should I try it again, or simply wait. Waiting just pains me, especially knowing my private info and other people are in danger.