This is an archived community post.

This post is no longer open for new replies - but we'd still love to hear from you! Share your feedback with our team via our Feedback Form.

Need help getting started? Check out this article for step-by-step instructions on submitting feedback through the form.

My Account Got Randomly Disabled

Noiananass

My account was recently disabled without a warning/reason email telling me what I did wrong, 
I have never done anything on my account that violates the community guidelines. I have so much on the account and can't afford to lose it. and the support team is just completely ignoring me.
I see that this issue is happening to a lot of other people. 

Discord please fix this.

7

Comments

5 comments

Date Votes
  • Christian Schumach

    Good Luck! Also happened to me and im waiting for an answer for 1 month now. 
    And in my case as i work as a Community Manager I aktually need the account for my daily work. 
    Im also a paying costumer as i pay about 10€ or more each month and still dont get any support…

     

     

    3
  • Maurog

    Same, here, waiting for 10 days, no answers so far, still don't even know why they disabled it in the first place.

    2
  • Gribabuba

    Same here, almost 5-6 days in, no reply.

    2
  • TheGreatOne

    1 month waiting and then I got my acc deleted, for some fake spam report. They literally send me a “response” 1 day after my account was deleted and the reply said "no account linked to your email" we're just a joke to these people! I'm beginning to think that some employee likes to see us suffer! My account disappeared before my eyes, being innocent! Worst of all, in the raw words of a robot, without emotion, without any human being to at least say to me "man, we made a mistake with you, we're sorry".

    3
  • Victor Samsung Galaxy Fold Z3 5G

    yeah this seems to be happening to a lot of people

    1