support and security are terrible.
This is historically the worst support and security I have ever experienced. There was plenty of time to save my account as i almost immediately stopped an attack on it, and instead, they have taken days and days with absolutely 0 support or reply. Now I have lost all of my servers and that account is for sure ruined and useless. And I am a lucky one because I immediately realized what was happening. I am 100% certain other people were nowhere near as lucky and probably lost nearly everything because of scams/hacks etc like this one.
Stop investing in a shop and all this trash and update security and your support team. It really is that simple. This app is way too big and has way too much access to everything and the ability to link nearly every other account into it, it is absolutely Discord's responsibility to protect users, especially because of this.
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I hear you. Day my account was disabled I sent them a message. Three weeks later I still don't know for sure what happened and they won't tell me or help me.
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Extremely terrible for my case, I got my account nuked by token grabber and rat malware that nuked my account by spamming CP, got me disabled and finally removed, with the police confirmation paper and government paper in their face. They still not care about it, what a ridiculous support! Lost my IRL job because of this, lost 8k USD worth of work assets!
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