Account still disabled after Discord Trust & Safety said they lifted the suspension on my account on Monday.

Last month, my account was banned from my friend making false reports against it. I appealed the ticket, only to get the Clyde "we will not reinstate your account" message and I kept submitting proof my friend made false reports against my account. On April 8th, my ticket was updated and Discord Trust & Safety said this:

I was able to reset my password and log in to my account and then they had me verify my phone number, only for it to be logged out and disabled again after a few minutes. I am wondering if anyone else who has managed to get their account reinstated has experienced this issue? I responded to my original ticket on Monday saying it was still disabled after their message but it was marked solved a few hours ago and a new response did not open my ticket back up, so I made a new ticket. If anyone has had this happen to them, were you able to get your account back?

Chad

April 14, 2024 00:21

Well here's an update, in my new ticket the Clyde auto response said “we will not reinstate your account” like in my previous ticket. It is ridiculous that they said they keep changing their mind, first I got the 2 Clyde responses of they will not reinstate my account, then they said after further review they decided to lift the suspension on my account, but now they're saying they're not going to reinstate it again even though they already reinstated it only for it to get instantly disabled. I reopened my new ticket and included my proof from my previous ticket to show them it was a false report and that they had lifted the suspension before.

-1

Lurker

April 28, 2024 14:47

any updates?

April 28, 2024 22:40

Nope :/ my ticket is still open at least

Comments