Support doesn't respond to my ticket

Nilsusonmezz00

• June 01, 2024 14:13
• Edited

My account got disabled for being underage and I am an adult. I made a ticket with the required proof 10 days ago, not even a bot response is there. I understand they might have lots of requests but this is by far the worst case of support I've ever seen. 

I emailed them to take a look at my ticket today before my account is gone for good, and it automatically created a new ticket. It then automatically was marked as solved. The original ticket is still open with no response. How do you even get them to respond? 

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  _shalev_

  • June 01, 2024 15:03

  i have 3 tickets open with no response whatsoever. it's is such a shame for a platform as big as discord to have such a bad support…..

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