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Discord staff not helping

Lunar HCR2

My account got hacked on June 3rd and the hacker logged out the account from all my devices and set up 2FA already. I sent mail to the support for disabling the 2Fa. They didn't disable it and instead they disabled my account. Now I'm scared of account deletion as I have heard that a disabled account gets deleted after 2years of inactivity. I'm feeling really bad because my account is 4 years old and have so many friends which I don't know other than discord

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Comments

3 comments

Date Votes
  • Agoatlol

    Shoot them one ticket explaining the situation. Send whatever screenshots you have, put it under hacked account and tick that you recieved an email.

    Do not make more tickets, do not reply to your ticket and check it here daily to get updated on any activity it gets.
     

    Hope you get it back.

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  • Lunar HCR2

    I did explain everything but everytime they sent me a mail saying sorry we can't disable your 2FA for security reasons. What should I do?

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  • TheLostStoryTeller

    Discord support does not exist… it'll be a few years before they reply to you. I've been waiting since March 2024.

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