Add a server setting to disallow private messages to users

Comments

138 comments

  • Twisted_Code

    And as usual, no one can agree on a realistic implementation, so the thread gets passed over by the developers. Given we now have a "allow direct messages from server members" option on a per server basis (under the server drop-down > privacy settings), I don't think the developers are going to listen to a thread that makes no use of this.

    honestly, we kind of did it to ourselves by backing a specific implementation when it's not really the implementation but the spirit of the implementation we care about. We want users to be:

    • protected from random people directly messaging them
    • who are from our server
    • without them having to take any action when they join like toggling a default setting
    • ... nor having to rely on a GLOBAL privacy setting

    right?

    I'm going to see if anyone has a different and less assuming thread about a feature like that, but I'm definitely unfollowing this one. This thread is going nowhere fast as unrepresentative and outdated as the OP is.

    -4
  • MUGEN ARCHIVE

    We are asking for a group permission setting.

    Target of DM spammers are large servers, so large server owners should be allowed to disable DM permission in their server depending on the user group. For example disable DM for users without role.

     

    3
  • bottiger

    Twisted_Code

    Not sure why you think no one can agree on a realistic implementation. There is already a dm privacy setting per member per server. All Discord needs to do is allow a server to default it to block pms if they don't want to spend any time on it whatsoever making a better solution.

    This is a serious problem that is plaguing the largest servers and spreading. Discord should do more than the bare minimum to fix it. People are losing their accounts over these DM spambots and even SMS verification does nothing. I have to force people to solve a captcha and it has tanked our server join rates.

    A proper solution if they want to spend an appropriate amount of effort to fix this problem, is to add a new permission called "allow role to pm users on the server". That way it can be off by default and enabled for admins. But again, if Discord doesn't want to "waste time" on this, they can use the simpler solution.

    1
  • Twisted_Code

    bottiger Yeah I don't know where I got the idea either. I guess my reading comprehension is poor when I'm tired or something. That said, I wasn't trying to dismiss the problem outright; I get enough spam myself to know it is VERY serious. actually, I just want them to implement a solution faster!

    As long as this doesn't basically force me to add friends just to DM people (or there's an intermediate option that give both trusted users and administrators control), I think I'm fine with this. I like the idea of a permission that overrides the need to add people as friends, but I'd also like an option that just sets the default for "Server >Privacy settings > Allow direct messages from server members." and makes the permission an override for that.

    hopefully Discord will EVENTUALLY get around to doing something about this, but in the meantime, it would equally be nice if people were more careful who they interacted with. Server admins shouldn't have to baby people into basic account security (Douglas Adams said it best: DON'T PANIC)...

    0
  • bottiger

    Kefka

    Your solution failed again today. Someone got pmed with no other mutual servers.

    Spammer had no roles, server moderation was on high and welcome screen was off.

     

    0
  • Spooker

    Big +1, we should get the possibility to control wich member can send private or view member list (right list) to avoid the raiding of servers ! 

    Like giving a trusted role that allow user to pm other user of the server.

    On my servers I needed to add a reCAPTCHA bot to avoid raiding (already 4 raids in 2 months) and is clearly incompatible with server Discovery feature...

    0
  • orichalcon

    bottiger is on-point 100% and his solution with adding the permission to roles is perfect, just want to disable the everyone role from sending DMs to others on the server, once someone starts chatting and prove they are human the mods/admins can then raise them one role that can now send DMs (which on our server is easily manageable)

     

    obviously its not as easy as people think, or it would be done... but it needs done for sure!

    0
  • bottiger

    It really needs to be done. They only added a report button as a stop-gap measure, but we are still getting people complaining about manual advertising.

    0
  • Twisted_Code

    Honestly I think they are just completely incompetent at security. Or ignorant of it. Whichever.

    0
  • MUGEN ARCHIVE

    We have shut down our discord because after all these years, discord still doesn't want to give us a way to stop DM spammers. I suppose the monetization of DMs content matters more to them than our struggle to drive spammers off our servers.

    0
  • Twisted_Code

    The fact this feedback hasn't been acknowledged, much less properly addressed, is one of many MANY reasons I have terminated my Nitro subscription and haven't bothered investing time to build my own discord community. I'd rather use discord only as a means to an end, just to connect with friends that are already using it, because it's becoming more and more of a liability.

    The other major reason is that discord wouldn't know a properly implemented 2FA login flow if it came up from behind and dragged them by the ear into another dimension. Nor can they invest, apparently, enough customer service resources to even reply to my emails asking about my security concerns.

    0
  • softyoda

    I agree with you, I think they are trying to prepare the terrain (removing staff, gettin far away from community, having a bad behavior with gift/nitro spam everywhere) so when microsoft or other companys buy discord, the community won't fight too mutch microsoft or the other company.

    0
  • cracks

    They were preparing new verify system few weeks ago but since then there are no news.

    0
  • klash

    Why is Discord ignoring this feedback?

    0
  • Bop

    This needs another bump. 

    0
  • Join My Server Please | Jayce

    I agree. This would secure servers so much. It would disable sending DMs when clicking the profile from that server. They must DM them if they have mutual servers by clicking their profile from that server. And if not, friend requests are the only other option.

     

    Another reason this would be useful is so that members do not DM staff, but staff can keep their DMs on. Instead, members could use tickets which would result in faster support.

    0
  • Rafario

    Bumping this again because, I want to see something being done about this.

    0
  • Cheap Carfax

    Hey everyone! HOLY SMOKES, 5 years, and no action?

    I noticed there are tons of requests like this one and I recently encountered some raids from competitors, they're advertising their own website to my clients

    We are from the Cheap Carfax community and help each other to buy worthy second-hand cars.

    There's a discord channel link in our contact page and clearly, that's how my competitors get into my channel and then spam their website in DMs with lower prices.

    I lost a lot of money this way and would love to see this thing implemented, it's long overdue.

    0

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