My other account is not secure.

'BurakAKSAKAL
  • Edited

Hello Discord Staff,

I am a user with the tag BurakAKSAKAL#8738. My account was disabled approximately 2 weeks ago for the following reasons.

  • sending a large number of unsolicited DM messages in a short span of time.
  • participating in a server dedicating to spamming Discord users
  • taking other actions on Discord — for example, joining a ton of servers — faster than humanly possible.

I know I didn't do these reasons. I'm confident. But as it turns out, my account is not secure. I was confronted with this problem, probably because of the boat I created. Because I am someone who follows the rules on this platform. and I have been using it regularly since 2016. Someone blames me. Please help me. I want you to open my account back. Because I didn't do anything.

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Comments

4 comments

Date Votes
  • EL!SP

    An insecure account has two definitions:
    1. No linked email
    2. Low security

    I’ll get back to that later, but the real issue is now, although you aren’t the person who may have done these things, the account did, and you also have no evidence to prove you didn’t. Chances of getting your account back are exceptionally low, however recreating a new account with the same identity then rejoining servers and/or refriending only takes a few minutes, so that’s more likely the easiest option.

    As for your account, make sure your password is secure, different from your other passwords, and try enabling 2FA as it’s then much harder for hackers to access your account.

    Hope this helps!

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  • $h4døw__Hunt3r

    1. What EL!SP said
    2. This part of the site is for suggestions and stuff
    I'm not saying you have to delete this but you could go todis.gd/contact if you would like to getin touch with a member of discord staff team. After sending the ticket please remember that it will take at least 24hrs for them to respond since they could be in a different time span, busy, etc.

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  • 'BurakAKSAKAL

    My account was protected by 2FA. Also, there is no evidence of what i did.

    I did as you said, but I can't get an answer.(It's been about 2 weeks.)

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  • Cocam123

    hello,

    I can understand that can be unpleasent.

     

    Please contact the Discord Help & Support team here : https://support.discordapp.com/hc/en-us/requests/new

    This website is only for feedback/idea.

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