Discord keeps answering me with the same message, I can't get unbanned even tho I'm innocent

32Pengun
  • Edited

A few days ago my account had been unrightfully banned for "doxxing". I am part of a Minecraft earth server called EarthMC, and one of the nation discords in there, with me in it, got people disabled for simply being in it, as one of the members got doxxed by a hacker. My account and a few other ones have been a victim of this, and Discord keeps denying my appeal. I found out Discord just started sending me default messages even if it wasn't about the appeal. I literally emailed "Hello" to test it, and got a "We've looked into the original report and have confirmed the violation of our Terms of Service. We will not be reinstating the account." Back. I've tried to appeal around 6 times in these few days, and they all have been denied with that exact message. I also tried asking for proof of when I "doxxed", as that was the reason I got banned, and still got that message in return. Please consider unbanning my account, as I'm hopeless rn. I can't email, and the discord Twitter takes days to answer my DM, just to tell me I should email you guys. One of the guys got unbanned from Discord, but that's where it ended. The rest, including me, got denied. My discord name is 32Pengun#0714, and my ID is 149941075971276800. Thanks. (The discord I'm using to write this rn is a new, and hopefully temporary one.)

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Comments

5 comments

Date Votes
  • $h4døw__Hunt3r

    Well since you are ment to be innocent i wonder why they stated 'We will not be reinstating the account.'
    Even tho this is unfair I hope that they should have listened to your side of the story
    So I'm guessing you lost that account since they did state that they will not be reinstating the account
    However if you are still being charged for nitro (if you got it that is) then they have to either refund all payments back up to the date of ban, reinstate the account and give the nitro time lost back for free OR you make a new account and they transfer all payments and the current nitro of that account

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  • 32Pengun

    Nope I dont have nitro, and I dont feel like they listened to any email I sent, as they all have been answered with the same default message, even the emails where I asked when I doxxed, or the email where I wrote "Hello" to test if they did. My account has literally been banned for being inside a Discord server lol

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  • Armored Eagle

    If you checked closely at the Discord Terms of Service, they are not required to give you a reason in which you are punished (“The Company reserves the right to refuse any user access to the Services without notice for any reason, including but not limited to a violation of the Terms.“). With that being said, they are aloud to suspend or ban your account on any instance without reason.

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  • 32Pengun

    The reason was doxxing which I did not do

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  • 32Pengun

    When will a discord mod be able to look into this? It's almost been a week without my account

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