Error: could not find module

Curley
  • Edited

When I open my Discord, it sometimes doesnt work. After a while it gives me the message that the shortcut to my discord.exe doesn't exist anymore. Next time that I start up my laptop it gives me the error: Error: cannot find module build_info.json.

When this happens I need to delete everything from Discord in my Roaming and Local Appdata and Install it all over again. Otherwise I can't use it. It has happened to me twice already and I'm wondering if this is maybe something others also have a problem with.

Edit: It's been a few years and I don't wanna be that guy, but I think they fixed the error already. I don't have the problem anymore. Thanks everyone for the advice!

6

Comments

37 comments

Date Votes
  • HAHA_cHAnY ⚡37⚡ 
    I have this mistake too. How do I fix it?
    -6
  • HAHA_cHAnY ⚡37⚡

    https://www.youtube.com/watch?v=bO3bYQzqj3M&t=

     

    -16
  • NoMADE

    just delete the discord folder in %appdata%

    47
  • anthonypants

    If you're using Discord PTB, delete the discordptb folder.

    -1
  • Yannou

    It persist even after delete the Discord localappdata folder, what to do ?

     

    0
  • Angelo

    Yannou I uninstalled discord, deleted these two folders and reinstalled discord - worked like a charm.

    AppData\Local\Discord

    AppData\Roaming\Discord

     

    Don't know which one actually made it work, since I deleted both at the same time.

    Try it out.

    29
  • thindir

    Its the AppData\Roaming\Discord file Im pretty sure. The local file didn't prevent the error

    11
  • Jargok The Omnipotent

    I have looked everywhere and cannot find the AppData/Roaming\Discord

    3
  • Pterophax

    Jargok The Omnipotent

    The AppData folder is a Hidden folder within your User folder, so you need to enable 'Hidden items' in the 'View' section of File Explorer.

    The above method should then work for you.

    4
  • tdstuart

    Had this issue too and I can confirm that deleting the roaming folder and re-installing discord solved the issue.

    3
  • magnesium

    It is indeed the roaming file thanks for the help guys!

    3
  • Jinbe

    I just deleted this folder:

    AppData\Roaming\Discord

    and after that just started discord again, no need to reinstall. It works!

    1
  • Re-Hacke 😭

    Pouvez vous m'aider aussi j'ai ape près le même problème  

    1
  • Sinon

    Re-Hacke 😭 Delete the folder "Discord" in C:\Users\<your username>\AppData\Roaming and reinstall discord

     

    6
  • T3N3BRI5

    Sinon you are my hero 

     

    0
  • Kyvrin

    Sinon, you're my hero too

     

    0
  • Silva 
    I deleted the folder in Appdata/Roaming, but still don't work for me. 
    0
  • Angelo

    Silva Did you remember to reinstall Discord?

    0
  • redopapa

    no me deja reintalar

     

    0
  • Malaurne

    I ended up having this exact same issue.  The steps were largely stated in previous posts, but I figured worth illustrating that when I went to "%appdata%", it automatically went to the Roaming profile for myself.  I had to go one step back, then into local, to get to that folder to.  So to spell out the steps more exact:

    1. Go to explorer (folder icon)

    2.  In the address bar, type "%appdata%" - without the quotes, but including the %

    3. Look at the address bar, you may end up in Roaming, or in Local.  For now, look for the Discord folder in the file list and delete that.

    4. Go back one folder (so instead of appdata\Roaming, to go just appdata)

    5. Click on Local (if step 3 was done in Roaming), or Roaming (if step 3 was done in Local)

    6. Delete the Discord folder

    Optionally empty trash.

     

    One thing I personally noticed through all this is that add/remove doesn't actually remove discord entirely from one's system.  I find that disturbing because uninstall should be removing _all_ files associated with that program.  Be that configuration files, to installed files.  To make matters worse, it appeared that uninstall didn't even remove the binaries/libraries.  If uninstall did its job properly, fixing it wouldn't be such a PITA.  Sadly this isn't the fault of MS's uninstall routine, but has to do with the lack of implementation on Discord's side.

     

    2
  • affeaffe07

    I have the problem but I dont understand how to fix it since i have swedish version and i dont understand. If anyone has a video that can be in english, i would love to see.

    0
  • oKiyamet

    @silva go to your task manager, remove all the background processes that has discord running, and then delete your %appdata% discord file and %localappdata% discord file and reinstall discord

    0
  • the fastest spook in canada

    help i have done everything above and get this when i try to install

    1
  • the fastest spook in canada

    and when i try and delete the folder in local it says that its in use but i have nothing open

     

    1
  • Potater永遠の炎

    where is the file?

     

    0
  • tobirama
    • Edited

    This is on discords side, since the latest update. They need to fix it.

     

    P.S: same error I get on my pc, I get on my laptop and both still work without doing anything, Maybe the error will go away with their next update.

    1
  • RamziH

    Since the last update, I am getting this error at computer startup:

    Error: Cannot find module
    'C:\Users\Ramzi\AppData\Local\Discord\app-0.0.307\resources\build_info.json'

    Discord version:

    Stable 73091 (502e03b)
    Host 0.0.309
    Windows 10 64-Bit (10.0.19042)

    No error when launched manually.

    0
  • ext

    the fastest spook in canada right-click the task bar and click on task manager and look for discord. Right-click it when you see it and press end task. Then try again

    0
  • SantaPeepo

    Yea it doesnt work for me still and i FOllow every step on the video exactly.

     

    0
  • Sky..

    U need to just delete EVERYTHING in the discord folder, then, reinstall it, and it work!

     

    0

Please sign in to leave a comment.