account disabled wrongly

Comments

16 comments

  • 𝓥𝓪𝓹𝓸𝓻

    Send a support ticket @ https://support.discord.com/hc/en-us/requests/new 

     

    This is a suggestions and feedback forum.

    -1
  • sana²

    Vapor, the thing is, I already filled a support form, 8047654, but Discord hasn’t replied in about four days.

    1
  • 𝓥𝓪𝓹𝓸𝓻

    I understand but you need to be patient, now more than ever because of Covid-19. At this stage (in my country at least) business and most services are only opening back up. They have notices around the support page that there will be delayed replies due to it.

    Unfortunately there's nothing else I or you can do about it :/

    0
  • sana²

    Ah, okay, thank you! It’ll take approximately 5-7 days, right? And also, how many days does Discord take to delete the account?

    0
  • 𝓥𝓪𝓹𝓸𝓻

    I can't say how long it will take but I know it takes 14 days (2 weeks) for deletion.

    1
  • sana²

    Oh.. okay. I really hope my account can be reactivated soon, so it doesn’t get deleted.

    0
  • Beatrice ▽

    Hello there,

    I'm so sorry to hear that. However, you cannot get support here, you can send your support ticket to the Trust & Safety team at https://dis.gd/contact.

    Or you can directly contact abuse@discordapp.com via e-mail

    Best Regards,
    Beatrice

    1
  • sana²

    Thank you! I've already successively gotten my account back, I'm very grateful for help from you, Vapor, and Discord staff.

    1
  • MrBloody

    How did you get them back, replied to the bot's message, or did you automatically get a message that something was wrong and they will try to unblock your account?

    And another question, how long have you been waiting?

    0
  • Siska

    Since you all recently deactivated your accounts, is there any chance of recovery, or are you going to delete the account? I hope to hear back quickly and on time, please Undisable my account. please I restore my disabled discord account, only this is my account that i have, there are my friends on Discord who I can't leave and there is my Nitro which I have only 20 hours left ... please quickly activate my Discord.

    Nickname Discord: Daris#8807
    Gmail: farhandaris138@gmail.com

    0
  • Dexter Wei

    It’s a relief to see that people are still able to get their accounts back. My account was falsely disabled due to age limit and I’m much older than what they required, I have sent them two request and it’s been 3 days since the last email was sent. I have 8 days left before my account gets deleted forever. Can anyone help me ?

    0
  • a pack of beans

    I also got the same thing, and message is 17279074. Hope discord responds..

    0
  • Cheicrie

    Hello Sana,

    I was wondering how exactly you got your account back. Did Discord support email you, or how did they contact you? All I have been receiving are bot messages stating that my account will not be reinstated due to violation of ToS (when I have never in three years done anything of that sort and was recently token grabbed, so my account was spamming dms) Thank you!

    0
  • kukughostly

    I Hope I Get My Account Back Kuku#0001

    0
  • KevinApple

    Praying to get my account undisabled, I didn't do anything that violated TOS yet I still got disabled and the reason was engaged in theft or distribution of paywalled content when that isn't the case.

     

    0
  • ek1ttendefender

    I'm having the same issue, what did you write in your support ticket to get unbanned?

    0

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