Account got disabled for things I did not do, and so far Discord support has not helped in any way.

super_cacti (back-up account)

Hello, my Discord account (super_cacti#8177) got disabled this Tuesday for the following reason: "Your account was found to have sent threats to others, participated in targeted harassment, or incited violence against individuals or communities."

I did not take part in any of these things, and I want to do everything I can to save my account.

So my name online is super_cacti. I am a community project admin for the video game War Thunder. I am a very active member within this video game community and have gathered quite some fame over the years of me playing this game.
I also design my own military Lego sets and publish these online for people to buy.

The project I am the creator and admin of is the Fan-Made BeNeLux techtree proposals for the game War Thunder. This project is widely seen as the next possible thing to be added so we take a very profecional approach when it comes to this.
I've worked together with a YouTuber to cover this project, here is a link to one of his videos and you can also hear me talking in that video: https://youtu.be/sdQLyJiT31g

The second thing, me making my own Lego sets, is a new hobby of mine and I use Discord to get in touch with other people that enjoy my work or make their own sets. Link to my profile is here: https://rebrickable.com/users/super_cacti/profile/
I make my own videos for these sets and put them on YouTube. Videos can be found here: https://www.youtube.com/playlist?list=PLiYVD8MsJDrBg_VsUKrnmxpVpywMf79Pe

The reason I want to save my account is because of the contacts I've made and the server for the video game project I run.
On that Discord server I was the only one with Admin/Mod powers, and with that account gone we are stuck with a server which no one can moderate.

To round things up, I am trying to prove that whatever happend to my account, or whatever I am accused of, is false. I would never do such things, let alone risk my account just to insult a person/community.

There is one mayor thing I want to see. And that is proof.
So far my previous contact about this matter simply just copy-pasted the auto generated message.
I need to see proof of what happend. Without that you can't just delete someone's account. Even if my account won't be saved I demand to know why exactly it got deleted.

I atleast want to see the proof of this claim. Because I did not, and never will, commit these things.

I've contacted Discord support twice, and both those times I got a lazy copy paste message which gave me nothing.

 

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Comments

2 comments

Date Votes
  • super_cacti (back-up account)

    Yeah I already saw that all over reddit brodog. Even tho my account is as good as gone at this point, I'm trying every media platform out there to see what I can do.

    1
  • Beatrice ▽

    Hello there,

    I'm so sorry to hear that. However, you cannot get support here, you can send your support ticket to the Trust & Safety team at https://dis.gd/contact.

    Or you can directly contact abuse@discordapp.com via e-mail

    Best Regards,
    Beatrice

    1

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