MY ACCOUNT HAS BEEN HACKED AND DISCORD HASN'T RESPONDED TO MY EMAILS AND IT'S BEEN OVER A WEEK

GMoney

This is really starting to piss me off. I have been trying to email discord for over a week now because my main account that had my debit card linked to it has been hacked into. The hacker in question has made several purchases on my account and has forced me to put a hold on my card. So for a week I have not been able to spend any money in fear that if I reopen my account that I will be charged for something else. I have tried 3 different email threads to discord support, @'ing them on twitter, and calling PayPal and having them dispute the charges with discord and asking them to get ahold of me. At this point I don't know what to do because discord cares so little about its users.

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Comments

3 comments

Date Votes
  • chaton8633

    Hello GMoney !

    I am sorry to hear that, do you contact the Help & Support team ? If you want to refund a nitro or to inform Discord about a Unauthorized Transaction, you can click here (or use this link : https://support.discord.com/hc/en-us/requests/new?ticket_form_id=360000118612).

    Cordially,

    Chaton

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  • GMoney

    I've already tried contacting them, they aren't emailing me back and I need this account back so I can remove my debit card from it so I can reopen my card through my bank account.

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  • CMDR Uselessmedics

    Even if you remove your card from the account don't reopen it, the hackers will likely have access to the card number, cancel the card and get a replacement

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