Submit a request

Please fully review our billing issue options and make sure you are using the correct category. The more accurately you submit your ticket, the faster we can process your request.

I am not able to write in from the family member's account and will provide the following information:

If your PayPal account is associated with a different email, submit a new ticket from the email address associated with your PayPal account.

Note: If you not a new Discord subscriber, you will not be able to claim the Nitro code from the Xbox Game Pass Promo on your own account, however you can gift the code to a friend!

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