Please fully review our billing issue options and make sure you are using the correct category. The more accurately you submit your ticket, the faster we can process your request.
I am not able to write in from the family member's account and will provide the following information:
If your PayPal account is associated with a different email, submit a new ticket from the email address associated with your PayPal account.
Note: If you not a new Discord subscriber, you will not be able to claim the Nitro code from the Xbox Game Pass Promo on your own account, however you can gift the code to a friend!
