2FA Lockout torture has to be end.
Shocking and torturous how they don't help users who have been 2FA lockedout. They want me and others to suffer alot it seems by not helping us get access to our accounts.. how haven't they solved this already?? every other company helps you if you can prove that you are the owner and can send you sms or email verification (steam,google,blizzard,jagex,facebook). I got 2FAlockout this month after getting a new phone and uninstalled google authenticator because i gave away the phone to my grandpa..and i got auto logged out from my PC never happened before i never manually log out.. cause i thought i had Google authenticator on my new phone when i tranferred everything from old phone but no it was empty. 1. I know my email and got access to it. 2. i know my password. 3. i had verified my phone number to the account in april this year that is still my phone number. 4. I use the same PC as i did when i made the account only computer ive ever been logged into discord is my own. 5. i live at the same house i did in april 2017 when i made the account. 6. I had support help in January 2019 about my notfication problems on my account. 7. My email address that i registered on and still use is the same as my real life name. 8. i had added my credit card details and bought nitro on the account. There are 8 things atleast that can prove im the owner of the account i could send picture of my drivers licence to prove ID as it got my name on it obviously, that is the same name i registered my account with in april 2017... i got so much proof it's my account and they still probably won't deactivate 2FA or send a one time code to sign in with to my email address or phone.. THIS NEEDS TO BE FIXED DISCORD PLEASE DO SOMETHING!!! i have spent so many hours on my account over 4 years so many memories that is lost for me and everyone else that are 2FA lockedout.
Please sign in to leave a comment.
Comments
0 comments