Phishing hack taken account i've had since 2016 away from me
Hello there, before i start i want to state it was late at night and i was not noticing the red flags i should have but my account has been hacked and authentication changed so i am unable to rechange password and unable to get back in. i got a message in my inbox from an account appearing to be HypeSquad and stated that there was some big event going on and that if i wanted to participate than i should click the link and and take a survey, when i clicked it it took me to a discord login page, and would vehemently not take the correct password i was putting in or the multiple other variations and was frustrating me so when i finally got an email stating to verify the location i was logging in from (since i just moved, reasonable) i didnt pay attention that it was AShburn, Virginia, not chicago. and then soon after i was logged out, my authenticator will not work and i cant change password because of that. I have been using this account every day since 2015... please help. i was actively talking with people. i had screenshots but lost them due to copy pasting authenticator codes. this email snowzyplaysgames@yahoo.com is the original email and the name was Pidge, The Beloved!!!#2417. I have a screenshot of all my authenticator codes for the account but i tried everyone and none worked. I made sure, as the support site says, typed with no dashes or spaces, and i have a screenshot of the backup codes i was talking about for proof.
I have been reached out to once by support but they responded as if i had simply forgotten my password.
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I GOT THE SAME MESSAGE. I opened the link and it took me to an exact replica of the discord login page, i put my acc details (idk how was I so dumb now that I think back) and my account got completely stolen. I sent a ticket to the discord support but they didn´t answer me. Now the hacker changed everything on the acc, left all the servers, even said some nasty things in some of them. I even had nitro. Moving to your case, your authentication codes probably dont work because the hacker changed them. After logging into your acc, they changed the password and changed the codes. If they did, your only option is that the support team of Discord helps you, but considering their lack of response or help in the majority of this cases idk if you will be able to get it back.
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I've gotten responses from discord support but they have been of little to no help, im sorry we are facing down this dreadbeast of gullibility together
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Same here. I haven't heard back after over 2 weeks and I'm pretty sad. Been using discord since it came out, swapped off Skype with friends and now it's all gone with little to no help or response. I'm going to email them again today when I get home with even more proof my shit has been stolen and used to purchase nitro gifts that has yet to be refunded as well.
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I had the exact same thing happen to me this morning. I'm a Discord Partner and Discord has yet to assist. Luckily my credit card is expired otherwise, I'd be in debt with the transactions the hackers tried to make.
I'm hoping Discord gets it together and helps us. The phishing attempt looks so real, especially since I had clicked it only being half awake. My backup codes don't work.. what's the point of having them if they can be deleted / changed? Makes no sense!
Come on Discord Staff, help us out please!1 -
discord are currently on a power trip, handing out ban hammers like candy. they literally dont care about anything else, and will not assist at all other than rejecting any appeals, and closing every ticket that is opened. complain too much, or keep opening the tickets, or open new tickets, and discord blacklists you from getting support.
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