Stolen accounts

Haru

• February 01, 2022 08:28

Power of support staff regarding stolen accounts is underwhelming. I think they should be at least able to unlink other accounts. It doesn't sound too invasive, but it should help a lot. Also on same topic - enabling 2FA should require confirmation on the mail. After accessing someone's account, it takes only one changing of password and enabling 2FA - then original owner of the account can't do almost anything to get it back.

0

• 

  Domino

  • February 01, 2022 08:41

  It is quite worrying, 

  here to give support discord can't (at least emotionally)
  same situation as you. 

  I hope you opened a Ticket. I don't know how long it will take for them to respond not gonna lie, it's just sad to  see because the longer they take, more of my friends become vulnerable each and everyday.

  0
• 

  Kidsmeal

  • February 01, 2022 16:33

  I've been battling them for 2 weeks now with proof even the new owner saying explicitly it was stolen and paid for and the response I got was "well we can delete it" and i asked how someone could change 2FA without access to my email and again they said "well we can delete it"

   

  0

Please sign in to leave a comment.