I own a larger server and my account was disabled two weeks ago

Jones 3446
 

Hello,

I run a relatively large server (1,200 members) and my account was disabled without specifically telling me why. Generally, it was said that I was spamming, but I wasn't. I did, however, join a very large number of other servers, but it was all manually and it wasn't with a bot. I've never run a bot through my account.

Anyway, my community has not heard from me for over two weeks and I haven't been able to make any changes in the server. How can I either: 1) have my account restored, or 2) take over ownership of my server through an alternate account ?

I've emailed Discord 7 times. This community is very important to me and it's going to wither away without me.

1

Comments

5 comments

Date Votes
  • AshDott

    ㅤ Actually, they do respond, you have to go about it the right way, this is a "feedback" section, they respond quicker when you submit a "report" or for things such as application verification. Most companies take forever to respond to "reviews" or "suggestions".

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  • Jones 3446
     

    I've tried every way under the sun. What is this "feedback" section you mention? I'd like to try that too.

    0
  • AshDott

    This is the "feedback" section we are using right now, it is often members helping other members.

    I recommend making another ticket at
    https://support.discord.com/hc/en-us/requests/new 

    Sometimes they respond quickly, but other than that, I can not help you as I do not work for discord.

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  • emi ♡

    same issue :/ havent been able to manage any of my servers, support has left me hanging for 3 weeks now. don't understand why they would ban such large waves of active, paying users and then just stonewall them

    0
  • Wolfensus

    My account is disabled for the 4th time in 2 months

    welcome to the club lmao

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