the support team is not looking at my tickets!!!
I sent two tickets, in two different languages, and they didn't even care!!! my account got deactivated for something i didn't do, and i just wanted a way to get it back!!!
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I'm going through the same experience. No violations. I use a VPN for protection against tracking hackers, which is the only thing I can possibly think of that may have caused my account to be disabled. It's been 5 or so days since I submitted a request and no response. Don't expect any help from their "support" team. Many users are submitting requests and no response. I'm thinking we get louder and share our experiences with media outlets. The lack of response from support is unprofessional, among other things.
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Agreed, same issue. No warning, just a perma deactivation out of the blue; copy and pasted responses from Clyde bot saying you violated ToS and the account will not be reinstated.... This is happening to quite a few ppl in the past 30+ day, possibly even more if people aren't taking to the community boards like ourselves. I say like Crypto Vibes, hopefully we get louder and shit starts getting done? This is unfair and unjust. I'm sure I speak for all of us in saying, " We just want to know why, be given a chance to correct it if there even was misconduct, we just want our accounts back." Please..... please.... Discord Devs bring attention to this issue.
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