my account was hacked

my account was hacked, the hacker changed the password and mail on the account, I tried to restore the account through the phone number, but the message says that the password was sent to a new mail (to the hacker's mail). I contacted support 4 days ago, but I have not received any messages other than those sent by the bot. During this time, the hacker managed to change the nickname and id of my account, buy a nitro subscription. I hope that you solve this problem, because there was very valuable data on my account. I would like to know when I can receive information regarding my account