Account was unlawfully disabled after I reported gore on a server.
I was an Admin on a server that started to support violence/gore posts. I deleted the messages and banned the users but the Owner would invite them back and let the users continue to post. After realizing what I was doing wasn't working, I reported the server and users to Discord. Discord support emailed me asking for more information so I never left the server, so I could get the information they asked for.
Finally after a few days, they got around to investigating and in turn, disabled my account because "I was an Admin there, so I was promoting it and not doing my job as an Admin."
Imagine trying to do the right thing by reporting, but then my account gets banned for reporting.
I reached out to support further and was told, "Please refer to your email regarding you violating TOS." "We've looking into your request and found our claims valid, but we wont share with you what they are."
It's like I'm talking to robots and they can't make the connection between me being the one who reported it verses the horrible people posting gore. I can't even properly defend myself on top of feeling shamed for doing the right thing.
Lost all faith in the Discord TOS support.
-
what kind of gore? and do you remember the server name?
0 -
I'm not really sure how that would help. It's not about what exactly was posted or which server it was. The point is, when they nuked the server they dished out warnings to all the members but banned all the Admins. That's not how it should have been handled. Especially when the admins reported it in the first place.
0 -
discord username? example#3427
0 -
Mine was wrongfully disabled when it got hacked and that person made my account join NSFW servers and somehow chat in them when i was 16 at the time and that was back in January and been trying to get it back ever since
0
Please sign in to leave a comment.
Comments
4 comments