Discord not investigating appeals properly!

୨୧┇°•SnailSenpaii•°

• September 30, 2022 18:57
• Edited

Hello. Discord falsely disabled my account for being "underage" Unfortunately they also disabled my fiancè's account and my server staff's accounts. My fiance, my staff, and I are all over 18. Discord refuses to investigate properly. I never even recieved an email stating why I was suspended. My fiance and staff all got the same reason and I put 2 and 2 together and assumed that's why I was also suspended. Getting frusterated. I have spam dmed and spam tweeted discord an still zero response to those and even zero responses to ALL of my appeals. I showed proof of ID and so have my fiance. We aren't getting any responses. We don't know what else to do. Please help. Again I'm not underage. I am 19, my fiance and staff team. Please help. We just want our accounts back, and my server too. We didn't deserve this.

 

Edit: went back to look and my account was deleted.

And all of my tickets says "solved" even though they were not infact solved. 

 

https://media.discordapp.net/attachments/1025481102997061746/1025481146861105232/Screenshot_2022-09-30-11-47-58-63_572064f74bd5f9fa804b05334aa4f912.jpg

https://media.discordapp.net/attachments/1025481102997061746/1025481147163103315/Screenshot_2022-09-30-11-55-06-78_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

 

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  Sed

  • October 08, 2022 02:47

  Where are you able to find the appeals like that in the second screen shot?

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  ୨୧┇°•SnailSenpaii•°

  • October 08, 2022 08:54

  You find it on the "activity" screen

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  Sed

  • October 17, 2022 18:20

  Did you ever get the account back, or is it forever gone?

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  ୨୧┇°•SnailSenpaii•°

  • October 17, 2022 18:45

  Forever gone unfortunately

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